LEGAL REFERENCE

10b par aapka privacy humara pehli zaroorat hai

Jab aap 10b par apna account kholte ho, aapka personal information aur payment details ko hum highest security standards ke saath handle karte hain. Hamara privacy policy clearly...

Data EncryptionAccount SecurityPayment Protection
10b 10b par aapka privacy humara pehli zaroorat hai

Hamara data handling approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HELP AAPKE LIYE

Agar aapke privacy ke bare mein sawaal ho

Aapke data ya privacy policy ke bare mein koi poochna hai toh hamari support team se directly contact kar sakte ho. Hum weekdays mein 9 AM se 11 PM tak available hain, aur aapke sawalon ka jawab jaldi de dete hain.

Team online

Email Support

[email protected] par apna sawaal bhej sakte ho. Hum 24 ghanton mein jawab de dete hain aur aapke privacy concerns ko seriously lete hain.

Live Chat

10b.best par live chat khol kar directly hamari team se baat kar sakte ho. Privacy-related sawaalon ke liye dedicated support available hai.

Account Settings

Apne account ke Privacy & Security section mein ja kar apne preferences update kar sakte ho aur data access requests submit kar sakte ho.

SECURITY KE NIYAM

Hamara privacy framework

10b ka privacy policy international best practices follow karta hai aur Pakistan ke local regulations se compliant hai. Hum regularly apne security measures ko audit karte hain.

SSL Encryption

Aapke browser aur hamara server ke beech jo bhi data travel karta hai, woh 256-bit SSL encryption se protected hota hai. Koi bhi third party usse dekh nahi sakta.

Password Security

Aapka password hashed format mein store hota hai, plain text mein nahi. Agar aap password bhool jao toh recovery process secure hai.

Two-Factor Authentication

Account protection ke liye aap two-factor authentication enable kar sakte ho. Yeh extra layer security add karta hai aapke login attempt ko.

Data Minimization

Hum sirf utna hi data collect karte hain jitna aapke account aur transactions chalane ke liye zaroorat ho. Baaki kuch nahi.

Access Controls

Hamara internal team members ko aapka personal data access sirf job requirement ke hisaab se milta hai. Baaki sab log access nahi kar sakte.

Breach Notification

Agar kisi wajah se data breach ho jaye, toh hum aapko immediately notify kar dete hain aur steps batate hain jo aap le sakte ho.

Hamara privacy approach alag kyun hai

Bahut se platforms par privacy policy itni complicated hote hain ke samajh nahi aata. 10b apna policy simple aur transparent rakha hai.

Transparent Wording
Hamara privacy policy Urdu aur English dono mein clear language mein likha hai, legal jargon se bacha hua.
Local Payment Context
Hum specifically bataate hain ke JazzCash, Easypaisa, SadaPay aur Raast ke transactions kaise handle hote hain.
Right to Access
Aap kisi bhi waqt apna request kar sakte ho ke hamara aapke baare mein kaun sa data hai.
Right to Deletion
Account close karne ke baad aapka personal data permanently delete ho jaata hai, jahan legal requirements ijazat deti hain.
No Selling Data
Hum aapka data kabhi bechte nahi hain. Marketing ke liye bhi aapki permission leni padti hai.
Regular Updates
Jab bhi hamara privacy policy change ho, hum aapko email se notify kar dete hain aur updated terms explain karte hain.
Complaint Resolution
Agar aapko hamara privacy handling se problem ho, toh formal complaint process available hai.

Privacy ka aapka control

10b ke design mein privacy controls hamesha visible hote hain. Aapko kabhi nahi lagta ke kuch chhupa hua hai ya settings kai layers ke andar buried...

Preference Centre

Account settings mein jaao aur communications, cookies, data sharing—sab kuch ko customize kar sakte ho apne hisaab se.

Cookie Control

Jab aap pehli baar 10b.best visit karte ho, toh cookie banner dikhta hai. Analytics cookies accept karna optional hai.

Communication Choices

Marketing emails, promotional messages—sab kuch ko aap manage kar sakte ho. Unsubscribe link har email mein hota hai.

Data Portability

Aap request kar sakte ho ke aapka account data hamari taraf se structured format mein download kar do.

Withdrawal Request

Account settings se ja kar aap apna data withdraw kar sakte ho. Hum usse structured file format mein send kar dete hain.

Privacy Dashboard

10b par dedicated privacy dashboard hai jahan aap dekh sakte ho ke aapka data kahan use ho raha hai aur kyun.

Privacy ke bare mein zyada janne ke liye

Jab tak aapka account active hai, hamari system mein aapka data stored rehta hai. Account close hone ke baad, hum aapka personal data 30 days mein delete kar dete hain, jahan legal requirements allow karte hain. Tax records ke liye kuch data 5 years tak rakhna padta hai Pakistani law ke under.

Nahi, kabhi nahi. 10b ko aapka payment gateway ka password nahi dikhta. JazzCash, Easypaisa, SadaPay aur Raast ke credentials directly un services par enter hote hain, hamara system se nahi. Hum sirf confirmation receive karte hain ke transaction complete ho gaya.

10b par multi-layer security rakha hai—encryption, firewalls, intrusion detection sab kuch. Breach ki probability very low hai, lekin agar kabhi ho toh hum immediately aapko notify kar denge. Aapka banking details hamari server par stored hi nahi hote, toh direct risk nahi hai.

Haan, hum basic activity log rakhte hain—login time, transactions, withdrawals. Yeh security ke liye zaroorat hai. Agar koi fraudulent activity detect ho toh hum aapको flag kar sakte hain. Lekin yeh data sirf aapke account security aur compliance ke liye use hota hai, marketing ke liye nahi.

Jab hamara privacy policy update ho toh hum aapko email se inform kar denge. Updated policy ko accept karna padta hai next login ke time. Important changes ke baare mein hum SMS bhi bhej sakte hain aapke registered number par.

10b primarily Pakistan mein operate karta hai aur aapka data Pakistan ke servers mein stored rahta hai. International transfers sirf legal requirement ke liye hote hain. Agar data kisi aur jagah ja raha ho toh hum aapko pehle permission lenge.

Account settings mein jaao, Privacy section mein jaao, aur 'Request Account Deletion' click karo. Hum aapka identity verify karange aur 30 days mein aapka sab personal data permanently delete kar denge. Jab data delete ho jaye, we'll confirm by email.